fg444 Terms and Conditions

These terms and conditions ("Terms") form a legally binding agreement between fg444 ("we", "our", "Platform") and users of our services ("User", "you"). These terms apply to the fg444 website, mobile application and all related services.

Key Definitions

• "Platform" refers to the fg444 website, application and all associated digital services.
• "User" refers to any person who accesses the Platform through a registered account.
• "Balance" refers to the total amount of real money and bonus credits held in your account.
• "Bonus" refers to promotional credits or benefits provided by fg444, subject to their own terms and conditions.
• "Wagering Requirement" refers to the total amount of bets required before a bonus can be withdrawn.

To open an account and use the services at fg444, you must meet the following eligibility criteria:

• You must be at least 21 years of age. We may request proof of age verification at any time.
• You must provide your real name, correct date of birth and valid contact details.
• Each person may open only one account. Creating multiple accounts is strictly prohibited.
• Your account is for personal use only — operating it on behalf of or for a third party is prohibited.
• You must confirm that online gambling is legally permitted from your location.
• You are not on a voluntary self-exclusion list for gambling.

fg444 operates as a safe and responsible platform. We reserve the right to verify your identity before processing deposits, withdrawals or any significant transactions. The following documents may be requested as part of the KYC (Know Your Customer) process:

• A clear photo or scan of a National ID (NID), passport or driving licence.
• Proof of address via a recent utility bill or bank statement.
• Documents verifying ownership of the payment method used (such as a screenshot of a bKash or Nagad account).
• Selfie verification or live face verification if required.

Withdrawals may be temporarily held until the verification process is complete. We aim to review KYC documents within 48 to 72 hours of receipt.

fg444 is committed to running all games fairly, transparently and responsibly.

• All game outcomes are determined by Random Number Generator (RNG) technology, which is completely unbiased and cannot be predetermined.
• The rules for each game are available within the game interface. It is recommended to read the rules carefully before starting to play.
• If a game is cancelled due to a technical error or connection issue, the process determined by fg444 will be followed.
• In live dealer games, the dealer's decision is final unless a clear technical error is proven.
• If a win is paid out due to a software error or misconfiguration, fg444 reserves the right to correct that amount.

The following activities are strictly prohibited on the fg444 platform. Violating these rules may result in immediate account closure and forfeiture of all funds:

• Creating or operating multiple accounts.
• Using the platform for money laundering or any unlawful financial activity.
• Placing coordinated bets from the same or related accounts with the intent to abuse bonus offers (bonus abuse/arbitrage).
• Using automated bots, scripts or any other software to operate games.
• Attempting to hack the system, tamper with data or gain unlawful technical access by any means.
• Registering an account with false or misleading information.
• Operating an account on behalf of or for the benefit of anyone under 21 years of age.
• Any fraudulent or harmful activity directed at fg444 staff, other users or the platform.

fg444 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If any clause of these terms and conditions is violated.
• If the required documents for the KYC verification process are not received in time.
• If there is suspicion of fraudulent or deceptive activity.
• Upon instruction from legal authorities or due to legal requirements.
• If the account remains inactive for an extended period (generally 12 months or more).

Users may also request to close their account at any time. Any remaining valid balance should be withdrawn before the account is closed.

fg444 places the highest importance on protecting your personal information. Our full privacy policy is described in detail on the Privacy Policy page. In brief:

• Your personal information is stored securely using SSL encryption.
• Your information is used for the purpose of providing services and is not sold to third parties.
• Information may be shared with specific service providers as part of legal obligations.
• You have the right to request access to, correction of, or deletion of your own information.